LeadingAge Kansas in conjunction with KHCA team up for the Kansas Skilled Nursing Staff Satisfaction Initiative webinar

in Webinar

LeadingAge Kansas Kansas Skilled Nursing Satisfaction Initiative webinar information:

 

What:  Webinar with Teresa Costello of My Innerview regarding the process for the rollout of the state mandated resident satisfaction survey

Who:  Teresa Costello has been with National Research Corporation since April 2004. She is an expert in working with organizations to maximize participation and response rates. She has managed large and complex state wide projects such as Georgia, Missouri and Oklahoma that included hundreds of facilities. She handles onboarding, training, pre/post survey communications and overall coordination.

When:  November 6, 2013 at 10:00 a.m.

Where:  Webinar – Register Online

Why:  To provide additional information and expectations of providers during the satisfaction survey process.  There will be opportunities for questions during this webinar.  The associations requested the webinar to provide additional information to providers to help make this process smoother for our members.